Frequently Asked
Questions

We can help any service-based business. Additionally, we have online store features, so if you’re a service-based business wanting to sell branded products, we can assist with setting up an online store.

Absolutely! You can fully customise the system to suit your business.

Our package includes a full account setup, mobile app access, 24/7 customer support, and access to our extensive Academy videos for training. After setup, you’ll enjoy full access to the entire system. After the initial setup, billing of $495 per month will begin 30 days later, giving you continued access to all features and services.

We are an Australia-based company, specifically focused on helping Australian local businesses succeed. Our team understands the unique needs of Australian businesses, ensuring that we provide solutions that truly work for your market.

Comprehensive, All-in-One Platform: Tailored specifically for entrepreneurs in various niche industries.

Beyond Website Building: Provides an entire suite of tools to help you run and grow your business seamlessly.

Cloud-Based and Hosted System: No need to worry about upgrading or maintaining software or web servers.

Flexibility: Access and run your business from almost anywhere, including your mobile device.

Advanced Features: Includes CRM integration, automated marketing tools, online booking systems, robust payment solutions and more!

Personalized Support: Dedicated assistance to help you at every step.

24/7 Assistance: Around-the-clock support with real human from our dedicated team.

As part of the Business Builder Package, we help build your website, which includes essential pages such as Home, Services, About Us, Contact, Booking Calendar (if needed), Online Store (if needed), Privacy Policy, and Terms & Conditions.

The initial setup typically takes a few days, depending on how much time you can dedicate to the process.

Generally, you can expect everything to be set up and running smoothly within 2-4 weeks.

To enable CRM functionality and automation (such as missed call text-back and appointment auto-confirm SMS), the Business Builder Package includes one free business phone number. This number can be used for calls and texts via our mobile app. Charges will be incurred based on your actual usage.

Our dedicated support team is available 24/7 to assist you with any questions or issues related to the system (excluding the design team). You can also request a 1-on-1 Zoom call if you’d like. You can also access our extensive library of 'how-to' videos and resources.

You don't need technical skills to use our system. While there is a learning phase, you'll find that understanding the features unlocks the full potential of our all-in-one platform. The more you learn, the more effectively you can use it to grow your business. Plus, we provide comprehensive tutorials and 24/7 support to assist you every step of the way.

The subscription covers most features, but you'll have communication usage-based charges for things like email service, phone calls, SMS, and AI tools. This way, you only pay for what you use, making it both flexible and cost-effective.

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If you need flexibility with payments, feel free to contact our support team, and we’ll work out the best solution for you.

Yes, you can cancel your subscription at any time. However, please note that the setup fee and any subscription fees already paid are non-refundable. Your cancellation will take effect from the next billing cycle.