1. Overview

Set You Free Business (“Set You Free,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and protect your Personal Information when you visit our website at https://www.setyoufree.business or use our platform and services.

By accessing or using our platform, you agree to this Privacy Policy. We may update this Privacy Policy periodically, so please review it occasionally to stay informed about our practices. Your continued use of our platform constitutes acceptance of these changes.

2. Information We Collect

We may collect two types of information from you: Personal Information and Non-Personal Information.

Personal Information: Information that identifies you personally, such as your name, email address, phone number, and business details. Non-Personal Information: Data that does not identify you personally, such as browsing information collected through cookies.

How We Collect Information:

Directly from You: When you provide it to us by creating an account, making a purchase, or contacting us. Automatically through Platform Use: We collect information about your interactions with our website using cookies and similar technologies. See our Cookies Policy for more details.

3. How We Use Your Information

We use your information for the following purposes:

To Provide and Improve Our Services: Personalising your experience, providing support, and maintaining the functionality of our platform.

For Business Operations: Carrying out tasks like billing, fraud prevention, and ensuring compliance with our legal obligations.

To Communicate with You: Sending updates, promotional materials, and responses to your inquiries, in accordance with your communication preferences.

For Marketing and Advertising: To deliver personalised content and analyse the effectiveness of our marketing campaigns.

4. Disclosure of Your Information

We may disclose your information under certain circumstances:

With Service Providers: To trusted third parties who assist us with our operations, such as IT support, data storage, or analytics.

With Affiliates and Partners: For joint marketing or collaboration purposes where applicable.

As Required by Law: To comply with legal obligations or in response to lawful requests by authorities.

In Business Transactions: If we engage in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

Set You Free Business does not sell your Personal Information for monetary gain.

5. Data Security

We implement reasonable measures to protect your Personal Information from misuse, interference, loss, unauthorized access, modification, and disclosure. However, no method of transmission over the internet is completely secure. If you suspect any security breach, please contact us at [email protected]

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6. Retention of Your Personal Information

We retain Personal Information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, we securely delete or anonymize your information.

7. Your Privacy Rights

Under the Privacy Act 1988 and Australian Privacy Principles (APPs), you have rights regarding your Personal Information:

Access: You can request access to your Personal Information. Correction: You can ask us to correct inaccurate or outdated Personal Information. Complaints: If you believe we have breached your privacy rights, you can contact us to resolve your concerns.

For all requests, please contact us using the information in the "Contact Us" section. We may require proof of identity and may charge a fee for certain requests where permitted by law.

8. Links to Third-Party Sites

Our platform may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to read their privacy policies.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform and gather statistical information.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your rights, please contact us at: Email: [email protected]